Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Self-Service. Existing customer? Log in via Compass page to view and pay your bill. New customers may register for online access. If you need assistance completing your registration request, please send an email to [email protected] Aug 10, 2021 · Call the customer service phone number. The customer service phone number for Sprint is 844-382-3312. It’s a toll-free number, so you don’t need to worry about charges for the call. If you are not in the US, call 817-698-4199. 3. Follow the automated prompts that describe your issue. Dec 7, 2021 · T-Mobile customer service is getting as bad as the rest. T-Mobile’s merger with Sprint was supposed to create a supercharged wireless competitor pushing innovations, lowering prices and staying ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Building a network for all. Sprint and T-Mobile are working together to build one of the best networks around. By combining, Sprint and T-Mobile will have a network with more towers, more engineers and more bandwidth than ever before. Shop all T-Mobile phones.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced? Our Best Cell Phone Deals & Device Promotions | T-Mobile. T-Mobile. Wireless. Business. Prepaid. TV. Banking. Internet. Save $35 per line with $0 Device Connection Charge + free 2-day shipping on online activations, or call 844-222-1938. Sprint T-Mobile . Or log in to pay . Pay your T-Mobile bill as a guest, no log in required. Just enter the phone number of the account to quickly pay and be on your way.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...It takes mastery to be on the T-Mobile Customer Care team and our compensation reflects that. As an Expert you’ll start by earning $20 per hour. In fact, on average our Experts new to the role earn over $22 per hour inclusive of base pay and incentive bonuses. Throw in an annual $1,000 stock grant, tuition assistance, and other financial ... T-Mobile customer service is getting as bad as the rest. T-Mobile’s merger with Sprint was supposed to create a supercharged wireless competitor pushing innovations, lowering prices and staying ...New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We’re on this journey because we believe it will be better for customers. Through the years, we’ve taken major strides to answer the needs of our customers and we won’t stop.When mailing to us, please include. Customer name. Telephone number. Account number. KSOPHT0101-Z4300. 6391 Sprint Parkway. Overland Park KS 66251-4300. Absolutely no device returns will be accepted at this Address. More information for returns at Return and Exchange Policy. Mar 4, 2023 · USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you. Mike Sievert is president and chief executive officer of T-Mobile and a member of T-Mobile ’s board of directors. As CEO, Mike leads the customer-obsessed Un-carrier team in pursuit of a shared mission to be the best in the world at connecting customers to their world. Since closing a historic merger with Sprint in 2020, T-Mobile has embarked ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Call the customer service phone number. The customer service phone number for Sprint is 844-382-3312. It’s a toll-free number, so you don’t need to worry about charges for the call. If you are not in the US, call 817-698-4199. 3. Follow the automated prompts that describe your issue.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Virtual Prepaid Visa® for use at T-Mobile & Costco. White Visa with T-Mobile logo. This type of prepaid card is only for select T-Mobile promotions through Costco. Use the card. Online at My T-Mobile, over the phone at 611 from your T-Mobile handset, or in any T-Mobile retail store. To pay your bill. To make a one-time device payment.Building a network for all. Sprint and T-Mobile are working together to build one of the best networks around. By combining, Sprint and T-Mobile will have a network with more towers, more engineers and more bandwidth than ever before. Shop all T-Mobile phones.Sprint support How can we help? Choose a topic related to your question and we'll go from there. Popular Articles Check out popular articles that are trending. Customer instructions for change of ownership Self-service tools Learn about Early Termination Fee View unbilled usage and call detail on sprint.com Not finding what you're looking for?Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...It’s Time To Join The T-Mobile Network. To get set up, we’ll help you move all eligible lines to the T-Mobile network. All Sprint customers will need to complete this step to transition their billing accounts and start enjoying the full T-Mobile experience. Log in now to see your next step. Let's Get Started.Dec 6, 2021 · T-Mobile Customer Service Is Getting as Bad as All the Others The ‘un-carrier’ brand rings different since Sprint merger Ex-CEO Legere was a cheerleader for consumers and staff Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... May 15, 2020 · New T-Mobile will continue basic CDMA voice service even on older phones until December 31, 2021, according to the last I've heard. But data performance on some older Sprint phones will decline ... Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later. Call T-Mobile Customer Service at 1-877-746-0909 (or call 611 from a T-Mobile phone). TTY service is also available for hearing and sight impairment by calling 1-800-676-3777. Puerto Rico customers. If the deceased is from Puerto Rico, call 1-877-746-0909 or please mail your request to: T-Mobile Executive Customer Relations. PO Box 191957Scam Shield from T-Mobile enhances your scam blocking protection so you can say goodbye to scam calls for good! T-Mobile® Scam Shield App – Block Scam & Unwanted Calls (Free & Premium) Fewer Scam Calls. Sprint support How can we help? Choose a topic related to your question and we'll go from there. Popular Articles Check out popular articles that are trending. Customer instructions for change of ownership Self-service tools Learn about Early Termination Fee View unbilled usage and call detail on sprint.com Not finding what you're looking for? Feb 28, 2022 · Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ... Anonymous; Ijh; 18 Jul 2023; The worst service ever! I was on sprint over 25 years, always had service. This past March since the merger was finalized with T-Mobile, the acquisition, I am barely ...Today 6/22/23 while talking to the T-Mobile Customer Care team, I received 5 star service from Yankely. I'm a Sprint legacy customer and she helped me set up an online account under T-Mobile and ...T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services. Making a great place to work even better. At T-Mobile, we have your back. We pay our employees fairly and reward them mightily—regardless of role, title, or full/part-time status! ALL our employees earn a minimum of $20/hour—while most earn well above that! In addition to base pay, our compensation package includes bonuses, stock grants ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...It takes mastery to be on the T-Mobile Customer Care team and our compensation reflects that. As an Expert you’ll start by earning $20 per hour. In fact, on average our Experts new to the role earn over $22 per hour inclusive of base pay and incentive bonuses. Throw in an annual $1,000 stock grant, tuition assistance, and other financial ... (See steps above) If the issue is not resolved contact Care/Chat. If you have any questions or need additional help, please Chat, call Care 888-211-4727 or visit your local T-Mobile retail store for assistance.To request a payment refund, contact T-Mobile Customer Service. You'll need to be the account holder or an authorized user and able to verify the account. Payments older than 12 months from the date of request are not eligible for refunds. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked.Jun 19, 2023 · I have been a sprint customer since I was 16 years old I will be 40 in December why did you force me to loose Hulu that I’ve had with my plan since it was offered maybe 10 plus years my sprint phone worked perfectly fine on the sprint network that is still on cuz people with prepaid are still on it sent me 4 sim card and called everyday to ... Any T-Mobile, Metro by T-Mobile, or Sprint customer on a qualifying branded monthly rate plan can participate.Qualifying rate plans include most consumer and business monthly plans that include voice and data.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...May 15, 2020 · New T-Mobile will continue basic CDMA voice service even on older phones until December 31, 2021, according to the last I've heard. But data performance on some older Sprint phones will decline ... Jan 27, 2022 · T-Mobile Servicio al Cliente. Si ya eres cliente de T-Mobile simplemente marca al 611 desde tu smartphone o bien al 800 937 8997 desde cualquier otro teléfono. O si tienes interés en contratar su servicio por primera vez marca al 866 219 0324. T-Mobile ofrece servicio al cliente a través de estos números 24 horas al día los 7 días de la ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...T-Mobile And Sprint Have Merged! We're maintaining Sprint support pages for existing Sprint customers. T-Mobile customers can find T-Mobile support information here .Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked.Our Best Cell Phone Deals & Device Promotions | T-Mobile. T-Mobile. Wireless. Business. Prepaid. TV. Banking. Internet. Save $35 per line with $0 Device Connection Charge + free 2-day shipping on online activations, or call 844-222-1938. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... 08/20/2023. When upgrading 4 line July 4th, 2023, I was promised 4 new phones @ no charge and a monthly bill of $170, ********** included. My first two bills have been over $300. After trying to ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... 08/20/2023. When upgrading 4 line July 4th, 2023, I was promised 4 new phones @ no charge and a monthly bill of $170, ********** included. My first two bills have been over $300. After trying to ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more! Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Get answers from our T-Mobile Business Expert, 24/7. 1-800-375-1126. @TMobileBusiness. T-Mobile for Business.Best: Dial 1-888-211-4727. Screengrab via Sprint. Dial the number above and enter your 10-digit phone number. After entering your phone number, press “4” to report the phone lost or stolen and ...Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We’re on this journey because we believe it will be better for customers. Through the years, we’ve taken major strides to answer the needs of our customers and we won’t stop. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Add a line: Contact us before canceling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g. 999.99 – Galaxy Z Flip 4 5G 128GB).Consumer complaint filed by phone : Consumer ran out of minutes and purchased $5 worth of minutes for 250 minutes. She never used and when she went to use the minutes, they were gone.Consumer ...Best: Dial 1-888-211-4727. Screengrab via Sprint. Dial the number above and enter your 10-digit phone number. After entering your phone number, press “4” to report the phone lost or stolen and ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... I subscribed t-mobile go5g plus plan during my 20 days trip to europe. I spent total 138 minutes on call, the rate is 0.25 per minutes, total is 34.50, but I ended up paying 239.84. Constantly receiving their bill, even after I cancelled the service. Spent hours on call with t-mobile support, nothing pleasant.Sprint support How can we help? Choose a topic related to your question and we'll go from there. Popular Articles Check out popular articles that are trending. Customer instructions for change of ownership Self-service tools Learn about Early Termination Fee View unbilled usage and call detail on sprint.com Not finding what you're looking for? Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you.Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked.1 reply. 1 year ago. I’ve had service and interaction with MCI Worldcom, Comcast Metrophone, Cingular/ATT, Tello, Visible, Red Pocket, Mint, Boost, Ting, Ring Plus, FreedomPop, Tracfone, Straight Talk, Verizon, Sprint, Xfinity, and Metro wireless, maybe a few more. The worse has to be T-Mobile, with Xfinity being a close second.Sprint T-Mobile . Or log in to pay . Pay your T-Mobile bill as a guest, no log in required. Just enter the phone number of the account to quickly pay and be on your way.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...
Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming .... 16honey
Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... To call T-Mobile Customer Service from another country, from your mobile device, dial +1-505-998-3793. We won't charge you anything for this call, no matter where you are. Go ahead and store this number in your phone's contact list for easy and quick dialing while you're away. New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more! It’s Time To Join The T-Mobile Network. To get set up, we’ll help you move all eligible lines to the T-Mobile network. All Sprint customers will need to complete this step to transition their billing accounts and start enjoying the full T-Mobile experience. Log in now to see your next step. Let's Get Started.Dec 8, 2020 · 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you. Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We’re on this journey because we believe it will be better for customers. Through the years, we’ve taken major strides to answer the needs of our customers and we won’t stop.Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.I subscribed t-mobile go5g plus plan during my 20 days trip to europe. I spent total 138 minutes on call, the rate is 0.25 per minutes, total is 34.50, but I ended up paying 239.84. Constantly receiving their bill, even after I cancelled the service. Spent hours on call with t-mobile support, nothing pleasant. T-Mobile Customer Service Phone Number. Phone Number:1 (800) 937-8997. Shortcut: Speak "English", Speak "representative".Dec 8, 2020 · 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you. Anonymous; Ijh; 18 Jul 2023; The worst service ever! I was on sprint over 25 years, always had service. This past March since the merger was finalized with T-Mobile, the acquisition, I am barely ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...To request a payment refund, contact T-Mobile Customer Service. You'll need to be the account holder or an authorized user and able to verify the account. Payments older than 12 months from the date of request are not eligible for refunds. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly ....